Shipping policy

 

【Quick Facts】

  • Ships from Tokyo via DHL Express. EMS is available in select regions only.
  • Free shipping on orders of $220+ in most regions, including US & Canada.
  • DHL remote-area deliveries are subject to an additional 30 USD fee.
  • Import duties, VAT, taxes, and courier clearance fees are the buyer’s responsibility.

Shipping Rates & Estimated Delivery

DHL EMS
Region DHL
1 record 		DHL Delivery
Time 		EMS
1 record 		EMS Delivery
Time
US / CA 25 USD 2-5 days — —
Europe 22 USD 2-5 days — —
Australia 22 USD 3-6 days — —
Middle East & Africa 32 USD 3-7 days 28 USD 6-12 days
South America 35 USD 4-7 days 30 USD 7-14 days
Asia 18 USD 2-5 days — —
DHL Remote Areas: If your address is classified by DHL as a remote area, an additional 30 USD fee will apply, including free-shipping orders. We will contact you before shipment.

Additional Shipping Fees by Quantity

Number of Records Additional Shipping Fee
2-3 records +5 USD
4-5 records +10 USD
6-7 records +15 USD
8-9 records +20 USD

Final rates are shown at checkout. 10 records or more: please contact us.

Important

  • Import duties, VAT, taxes, and courier clearance/disbursement fees are the buyer’s responsibility.
  • EU: We do not use IOSS. VAT/duties may be collected on delivery.
  • We declare the actual purchase value and cannot mark commercial orders as gifts or under-declare the value.
  • DHL cannot deliver to P.O. Boxes. Please provide a street address.
  • If a parcel is returned due to unpaid fees, refusal, or address issues, shipping is non-refundable and re-shipping costs will apply.

By placing an order, you acknowledge that applicable customs duties, VAT, import taxes, and courier clearance/disbursement fees are your responsibility.

📮 Contact Us

Questions about shipping, fees, or DHL remote areas? Contact us here.