Shipping policy

 

【Quick Facts】

  • We ship from Tokyo via DHL. EMS is available in select regions only.
  • Free shipping on $220+ orders in most regions, including US & Canada.
  • Import taxes, VAT, and courier clearance/disbursement fees may be charged on delivery.
  • Tracking: DHL / EMS (where available). No P.O. Boxes (street address only). No “gift” marking or under-declaration.

 Shipping Rates & Estimated Delivery

Note: Free shipping — $220+ (most regions, including US & Canada).

DHL EMS
Region DHL
(via DHL Express) 1 record 		DHL Delivery
Time 		EMS
(via Japan Post) 1 record 		EMS Delivery
Time
US / CA 25 USD 2‑5 days — —
Europe 22 USD 2‑5 days — —
Australia 22 USD 3‑6 days — —
Middle East & Africa 32 USD 3‑7 days 28 USD 6‑12 days
South America 35 USD 4‑7 days 30 USD 7‑14 days
Asia 18 USD 2‑5 days — —

Additional Shipping Fees by Quantity

Number of Records Additional Shipping Fee
2‑3 records +5 USD
4‑5 records +10 USD
6‑7 records +15 USD
8‑9 records +20 USD

(Final rates are shown at checkout. EMS is available in select regions only; most destinations ship via DHL.)
10 records or more: please contact us

【Important】

  • Any duties, taxes, VAT, and courier clearance/disbursement fees are the buyer’s responsibility.
  • If a parcel is returned due to unpaid fees, refusal, or address issues, shipping is non-refundable and re-shipping costs apply.
  • We are not responsible for delays/holds/costs imposed by customs or carriers after dispatch.

【Regional notes】

  • EMS: Available in select regions only as a tracked economy option.
  • Standard: DHL for most destinations for faster and more reliable delivery.
  • EU: We do not use IOSS. VAT/duties may be collected on delivery.

By placing an order, you acknowledge and agree that all customs duties, VAT, import taxes, and any courier clearance/disbursement fees are the buyer’s responsibility.

📮 Contact Us

If you have any questions regarding shipping or fees, please contact us here.